Post by mostafizp10 on Feb 20, 2024 0:08:51 GMT -7
So make sure that doesn't happen. It's better that the IT department is on the alert if there are errors on the site. Page loading speed is another aspect worth paying attention to. Customers do not like to wait, if you serve them a long loading page, they will certainly not even review your offer, let alone make a purchase. test on PageSpeed Insight, for example , and then follow the tool's recommendations. Don't forget to check how your store works on smartphones and tablets. In addition to responsiveness, an important element is visible buttons with a clear message, as well as intuitiveness. Don't hide important options deep in the menu.
Also, make sure your payments are secure. Logistics and customer service During Black Friday, you need to make sure you have enough products. Therefore, check the stock levels and verify when you will deliver the Australia Mobile Number List purchased products to the customer. If you know that the delivery time may be extended due to the number of orders, please inform about it on the store's website. Of course, customer service is another factor influencing the customer's decision and whether they will come back to you in the future. So, make sure that the service runs smoothly. That is why it is worth partially automating it by adding the option of chatbots on the website or on Messenger.
In this way, you will not have to engage the support department to answer the simplest questions that a bot can answer. Black Friday is a good time to increase the number of opinions about your products. Before customers start flooding your store, sign up for a Rating Captain account to instantly send product review requests and respond to all reviews from one place. You can also display ratings along with customer reviews next to your products, which will increase the chance of a sale. Rate this article post is. Popular articles How to create a loyalty program in an online store? Real Time Marketing what is the popular RTM? How to manage your online reputation Check what people say about your company.
Also, make sure your payments are secure. Logistics and customer service During Black Friday, you need to make sure you have enough products. Therefore, check the stock levels and verify when you will deliver the Australia Mobile Number List purchased products to the customer. If you know that the delivery time may be extended due to the number of orders, please inform about it on the store's website. Of course, customer service is another factor influencing the customer's decision and whether they will come back to you in the future. So, make sure that the service runs smoothly. That is why it is worth partially automating it by adding the option of chatbots on the website or on Messenger.
In this way, you will not have to engage the support department to answer the simplest questions that a bot can answer. Black Friday is a good time to increase the number of opinions about your products. Before customers start flooding your store, sign up for a Rating Captain account to instantly send product review requests and respond to all reviews from one place. You can also display ratings along with customer reviews next to your products, which will increase the chance of a sale. Rate this article post is. Popular articles How to create a loyalty program in an online store? Real Time Marketing what is the popular RTM? How to manage your online reputation Check what people say about your company.